Document Review

As part of the e-discovery process, we use digital means to identify relevant information for use in a legal proceeding. The proceeding may be a large-scale medical malpractice lawsuit, a patent infringement case, a government investigation, or countless other legal actions. However, the skills and resources used in those types of matters can also be used in other areas.

New technologies are being created and utilized every year. The most significant developments lately are the rise of chatbots - software applications that allow for online chat conversation via text or text-to-speech, without any direct contact with a human operator. Currently, the chatbot garnering the most attention is OpenAI’s ChatGPT program. This article will focus on this technology and how it works either for or against the E-Discovery review process.

An MBA professor of mine used to be fond of saying “data drives decisions.” His point was that the more information you could get, the more informed the decision you could make. In the context of document review, daily reports can be a timely and efficient method of communicating that critical information. The first few days, and even weeks, of any document review project are full of questions and uncertainty. Does the mere mention of a term make the documents responsive? How substantive does the document have to be to be considered “hot”? Am I tagging too many documents as “not responsive”? One way to gauge whether a document review is on the right track is by having the people reviewing the documents submit daily reports describing what they are seeing and how they are coding those documents.

Artificial intelligence chatter on the internet seems to be everywhere in the new year.  In January, a startup announced that an artificial intelligence-powered “robot lawyer” would represent its first defendant in court over a traffic ticket this February in California. The plan, seemingly unguided by human lawyers, came to an abrupt halt in the wake of threats from multiple state bars. But no need to plan a career change just yet – the startup announced last week it was shifting its focus from legal services to consumer rights. Until A.I. replaces us outright, the following are some interesting ways A.I. is making waves in the legal profession. 

Companies and organizations use social media ("SoMe") to gain market advantage, shape and model their own image, market and advertise to customers, track how effective their marketing campaigns might be, understand who their customers are, test new products or services and provide a platform through which customers can provide feedback. Every post or piece of analytics could be considered a “business record,” subjecting it to discovery in both civil and criminal litigation, internal and government investigations or audits. As a result, attorneys and their IT teams should understand the best practices for preserving, processing, reviewing, and producing data from SoMe sites to acquire valuable – and usable – evidence.

“But in-house counsel was copied on the email, isn’t that enough?”

When a business faces the prospect of producing documents in litigation, determining which documents are protected by the attorney-client privilege and preventing those documents from inadvertent disclosure is of paramount importance. Such a disclosure can have serious consequences for both the attorney’s and the client’s interests, including a court finding the privilege has been waived. At the same time, if an attorney is overly restrictive or indiscriminately withholds documents, they risk losing credibility with opposing counsel and the court, which can make it more difficult to assert the privilege when necessary.